Refund Policy

We aim to provide a smooth learning experience. Please read this policy carefully before purchasing.

1) 7-Day Refund Window

You may request a refund within 7 days of purchase if your request meets the eligibility criteria below.

2) Eligible Refund Cases

Refunds may be approved when:

  • Duplicate payment occurred (charged twice for the same order), or
  • You cannot access your membership/courses due to a verified technical issue on our side and support cannot resolve it within a reasonable time.

3) Not Eligible for Refund

Refunds are generally not provided if:

  • You changed your mind after purchase,
  • You purchased the wrong plan/course and did not contact us promptly,
  • The issue is caused by your device, browser extensions (ad blockers), ISP, or network restrictions,
  • There is evidence of account sharing, redistribution, re-uploading, or misuse of content or access.

4) How to Request a Refund

Contact support and include:

  • Order ID
  • Email used at checkout
  • Reason for request
  • Screenshots or screen recording (if technical)

5) Processing Time

  • We typically review requests within 3–7 business days.
  • Approved refunds are returned to the original payment method.

6) Crypto Payments

Crypto transactions are irreversible. If a refund is approved for a crypto payment, it will be handled case-by-case and may be subject to network fees and exchange-rate differences.

7) Contact